5G

5G is the fifth generation of mobile network technology. It’s up to 10x faster than 4G, with lower latency and greater capacity, allowing for smoother streaming, faster downloads, and better connectivity in crowded areas.

With faster internet speeds, reduced lag and quicker response times, you would be able to:
• Interact with smart home devices (IoT) like security cameras, lights, thermostats, and appliances, leading to a more seamless and responsive connected home environment.
• download movies and stream high-definition videos much faster and smoother.
• experience enhanced online gameplay with high-quality graphics, faster load times, and multiplayer gaming with reduced lag.
• download and update apps on smartphones almost instantly, saving you time and ensuring that you have the latest features.
• experience improved and clearer video calls, live streaming and video conferencing
• enjoy more realistic Augmented Reality (AR) and Virtual Reality (VR) applications, such as interactive sporting events, virtual travel experiences, or immersive educational content.
• travel with real-time traffic updates and faster route calculations.
• work remotely by participating in high-quality video conferences, sharing large files seamlessly, and accessing cloud-based applications.

5G delivers speeds from around 150–400 Mbps up to 1 Gbps, with uploads up to 50–150 Mbps and latency as low as 10–20 ms. This means faster downloads, smoother video calls, lag-free gaming, and a seamless experience with cloud tools.

No, existing INKK Wananavu Mobile Data Plans support 4G/4G+.

However, effective from 11th October, 2025, a pilot programme of INKK Mobile Supa5G Mobile Data Plans has been launched. The pilot programme of INKK Mobile Supa5G Mobile Plans is currently only available to selected 5G-Ready INKK Mobile Users located in 5G Coverage Zones whose software is up-to-date and able to access 5G.

While some smartphones are 5G-Capable, most smartphones are not 5G-Ready yet as they need a special software update to connect to 5G. These updates are to be released by smartphone manufacturers. It is important to note that manufacturers could only begin to create a special software update once the relevant Mobile Network Operator had been issued a 5G commercial license. Manufacturers are working to release these updates as quickly as possible.

This depends on your smartphone model. Updates are typically released within 3 to 6 months from the time when the Mobile Network Operator had been issued a 5G commercial license. For some devices, it may take up to 12 months.

To experience INKK Mobile 5G Services, you must have a 5G-capable smartphone updated with a special 5G software update, be in a 5G coverage area, have a 5G-enabled data plan, and ensure that the network mode on your device is set to 5G.

Some 5G-Capable Smartphones require a special software update from device manufacturers and may not be able to use 5G until the update has been released, downloaded and installed. These updates are released by smartphone manufacturers. Manufacturers are working to release these updates as quickly as possible. After manufacturers have released a special 5G software update patch, customers will be notified by SMS to update their software.

To enjoy INKK Mobile’s 5G services, you need:

• A 5G-Ready smartphone or device (software is up-to-date and capable of accessing 5G)
• Be in a 5G coverage zone
• A Supa5G Mobile Internet Plan from *494#
• Ensure that the network mode on your device is set to “5G Auto”, “5G preferred” or “5G/4G/3G”.
• Ensure that Power Saver Mode is disabled.

We are actively collaborating with device manufacturers to promptly develop and push Operating System software update patches for accessing 5G services.

Your smartphone should be 5G-ready (software is up-to-date and device can access 5G)

You need to Dial *494# or *181# and purchase a INKK Supa5G Mobile Data plan.

You need to be in a 5G coverage zone.

You must ensure that the network mode on your device is set to “5G Auto”, “5G preferred” or “5G/4G/3G”.

You will need to wait for the release of your device’s special 5G software update. Some 5G smartphone are not 5G-Ready yet as they need a special software update to connect to 5G. These updates are released by smartphone manufacturers. Manufacturers are working to release these updates as quickly as possible. After manufacturers have released a special 5G software update patch, customers will be notified by SMS to update their software.

This depends on your smartphone model. Updates are typically released within 3 to 6 months from the time when the Mobile Network Operator had been issued a 5G commercial license. For some devices, it may take up to 12 months.

INKK Supa5G Mobile Data Plans are:

Dial *494# and select “Buy 5G mobile internet plans” in order to view and buy INKK Supa5G Mobile Data plans.

If your device is compatible with 5G, then you do not need to upgrade your device to 5G. If your device does not support 5G, then you will need to upgrade to a 5G-compatible device supporting 5G bands of n41 and n78. Many new devices are being released with built-in 5G capabilities. Check with your device manufacturer or call INKK Mobile’s Customer Care on 444 to ensure compatibility.

Below are a list of devices that support 5G. Note that a special software update will be required to access 5G. Device manufacturers are developing the update as fast as they can.

An approved 5G device is a device that supports 5G bands of n41 and n78. Many new devices are being released with built-in 5G capabilities. Check with your device manufacturer or call INKK Mobile’s Customer Care on 444 to ensure compatibility.

While some smartphones are 5G-Capable, most smartphones are not 5G-Ready yet as they need a special software update to connect to 5G. These updates are to be released by smartphone manufacturers. It is important to note that manufacturers could only begin to create a special software update once the relevant Mobile Network Operator had been issued a 5G commercial license. Manufacturers are working to release these updates as quickly as possible.

Specially selected customers can access INKK Mobile 5G services using the following 5G devices provided that their software updates are up-to-date.

This list of devices will be updated as soon as device manufacturers release new 5G-ready software updates.

1. Samsung Galaxy S25
2. Samsung Galaxy S25+
3. Samsung Galaxy S25 Ultra
4. Samsung Galaxy S24
5. Samsung Galaxy S24+
6. Samsung Galaxy S24 Ultra
7. Samsung Galaxy A34 5G
8. Samsung Galaxy A25 5G
9. Samsung Galaxy A16 5G
10. Apple iPhone 12 and above using iOS 26.2 and above
11. Xiaomi
12. TCL
13. Oppo
14. Motorola
15. OnePlus
16. Honor
17. Huawei
18. ZTE